Terms and Conditions =========================

Privacy Policy –

Information We Collect

When you book a room or contact us, we may collect:

Your name, contact number, and email address
Payment and billing details
Special requests or preferences
Your IP address and browsing activity on our site

How We Use Your Information

We use your data to:

Confirm and manage your bookings
Personalize your stay experience
Respond to your queries and support requests
Improve our website and services

Data Security

Your information is stored securely. We use industry-standard tools and procedures to keep your data safe from unauthorized access, misuse, or disclosure.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us understand how our site is used so we can improve it.

Your Rights

You can:

Access the information we hold about you
Request corrections or deletion of your data
Opt-out of marketing communications anytime

Policy Updates

We may update this policy occasionally to reflect changes in our services or legal requirements. We’ll post updates on our website, so you’ll always know what data we collect and how we use it

Return Policy

Refunds are subject to the hotel’s cancellation policy and the terms of the booking.
Fully refundable bookings must be canceled within the specified time frame to receive a full refund.
Non-refundable bookings are not eligible for returns or refunds.
Refund requests for eligible cancellations must be submitted within 7 days of the cancellation date.
Any approved refunds will be processed within 14 business days to the original payment method.
No refunds will be issued for no-shows or early departures.

Refund Policy

How to Request a Refund:

Contact us by phone
Share your booking ID and the reason for cancellation.
Share your booking ID and the reason for cancellation.

Refund Timeline:

Once approved, we will initiate your refund within 3 business days. The amount will be returned through your original method of payment. Depending on your bank or payment provider, it may take a few additional days for the amount to reflect in your account.

Non-Refundable Services:

Some offers, promotions, or last-minute deals may be marked as non-refundable. These will be clearly mentioned at the time of booking.

Modifications:

If you wish to reschedule your stay instead of canceling, we’ll try our best to accommodate your new dates based on availability.

Cancellation Policy

4 days or more before arrival: 30% of the total billing amount will be retained.
Within 4 days of arrival: No refund will be issued.
General

By booking a stay at Hotel Sagarpriya, guests agree to comply with these Terms and Conditions. The hotel reserves the right to update these terms at any time without prior notice.

Reservations & Payment

All bookings must be guaranteed with a valid credit/debit card. Payment is required at check-in or as per the rate policy chosen at the time of booking. Cancellations and modifications are subject to the hotel’s cancellation policy.

Check-in & Check-out

Check-in time is from 10:30 AM, and check-out time is 09:30 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

Guest Responsibilities

Guests must provide valid identification upon check-in. The hotel is a smoke-free property. Smoking in rooms or public areas will result in a penalty charge. Guests are responsible for any damage caused to hotel property during their stay.

Hotel Policies

Pets are not allowed unless specified in a special booking. Noise levels must be kept to a minimum to ensure the comfort of all guests. The hotel is not liable for lost, stolen, or damaged personal items.

Policies